- Reporting to the Service Manager, the Service Technician will carry out repairs, maintenance and deliveries of mobility equipment which includes mobility (wheelchairs, scooters, showering equipment, walkers), hospital (electric beds, electric lifters, hydraulic stretchers, bed movers) and nursing home equipment (electric home care beds, alternating pressure mattresses).
- The Service Technician will be provided with a job sheet showing information about the client and their equipment that requires assessing/ repairing. The technician will attend to the job at the designated time as organised, and report back with an outcome.
- The Service Technician will liaise with the relevant supplier regarding part identification and price.
- The Service Technician will be regularly required to travel to and from client’s homes in a vehicle supplied by Keep Moving. The Service Technician may also be required to travel to remote communities in the NT to carry out repairs, maintenance and deliveries which can result in being away from home for one or more nights.
- The Service Technician will be eligible to participate in the on-call roster with other Technicians.
- The Service Technician will be responsible for keeping the company vehicle, workshop and warehouse clean and free of safety hazards.
Principle Duties and Accountabilities
• To ensure that all scheduled jobs are attended to as per the calendar maintained by the Service Manager or Workshop Administrator.
• To ensure that the spare parts stock levels are kept current and at an acceptable level.
• To carry out the job or delivery within the required timeframe.
• To liaise closely with the Workshop Administrator about the progress/ update on jobs and deliveries.
• To always act professionally and in the client and company’s best interests.
• Any other duties as required.
• Desirable Technical qualification/experience in a relevant service field
• Good working knowledge of all functions within a service division with an emphasis on
• Ability to handle various tools (e.g. pliers) and heavy equipment (e.g. lift)
• Familiar with WHS Legislation as applicable
Skills and Abilities
• Excellent communication skills (written, oral and IT)
• Ability to identify when initiative is required and act accordingly
• Strong interpersonal skills
• Strong organisational skills
• Ability to perform numerous tasks in accordance with their urgency and priority
• Maintain a current Australian Federal Police Clearance
• Maintain a current “Working With Children Check – Ochre Card”
• Maintain a current Australian drivers licence